How We Handle Your Ashes
How We Handle Your Ashes
Precious memories deserve the greatest care.
We understand that sending your loved one's ashes to us is a very personal decision. At Borrowed Moments, every set of ashes entrusted to us is treated with care, dignity and respect from the moment they arrive at our studio until your finished keepsake is safely returned to you.
Your Ashes Are Safe With Us
Handled individually. Treated with respect. Never taken for granted.
We know there is a person, a life and a precious memory behind every order we receive. That's why we take the time to carefully handle every customer's ashes individually and with the utmost care.
Handled Individually
Every order is treated separately, with care taken to prevent cross-contamination between customers.
Kept Safe
Your ashes are carefully looked after throughout the entire process and remain connected to your individual order.
Only a Small Amount Used
Only a very small amount of ashes is needed for most of our jewellery, allowing you to keep the majority safely with you.
Made By Hand
Your memorial jewellery is individually handcrafted, with your ashes carefully incorporated into your chosen design.
Kept Separate
Your ashes are handled individually and kept separate from other customers' ashes throughout the process.
Returned With Care
Any unused ashes are carefully collected and returned to you with your completed keepsake.
From Your Home to Our Studio
Your Ashes Arrive
When your collection pack arrives at our studio, we carefully check your order and the items you have sent to us.
Your ashes are treated as a precious part of your order from the moment they arrive.
Carefully Kept Separate
Your ashes are handled individually and kept separate from other customers' ashes.
We take great care throughout the process to help prevent cross-contamination and ensure that your ashes are only used for your own keepsake.
Carefully Placed
Only a small amount is required for most pieces.
Depending on your chosen design, your ashes may be carefully placed alongside flowers, crystals, opals, glitter or other meaningful details before being sealed into your jewellery.
Your Keepsake Is Handcrafted
Your jewellery is then carefully finished and polished by hand.
We take our time with every piece, checking the finish and making sure your keepsake is ready to be treasured for years to come.
Unused Ashes Are Returned
We understand how important it is for you to have the remaining ashes returned.
Any ashes that are not required for your jewellery are carefully collected and returned to you with your finished keepsake.
Why You Can Trust Borrowed Moments
Your loved one's ashes are never treated as just another material. We understand the responsibility that comes with being entrusted with something so precious.
- Every order is handled individually
- We take care to prevent cross-contamination
- Only a small amount of ashes is used
- Your jewellery is handcrafted with care
- Your ashes remain connected to your individual order
- Any unused ashes are carefully returned
We Know What Your Jewellery Means
To us, this isn't simply about making a beautiful piece of jewellery. It's about creating something that represents someone you love.
A necklace you can wear close to your heart.
A ring you can look down at and feel connected.
A keepsake that carries a small part of a precious memory with you.
Every piece we make has a story behind it. And we treat every story with the respect it deserves.
Ready to Create a Keepsake?
Explore our memorial jewellery and find a piece that's right for you.
Explore Memorial Jewellery