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Delivery Information


Borrowed Moments have introduced a FREE SHIPPING option to most UK Mainland destinations. All other destinations will be subsidised to give the best rates possible

 


** Please note that this date is subject to change should we get very busy in the run up to Christmas, so please order as early as possible.


Postage Option

Details

Charges From

Next Working Day

UK mainland service only. Orders must be placed before 12:00

From

FREE

3-5 Working Days

UK mainland service only. 3-5 days

FREE

Highlands & Islands

N. Ireland, Guernsey, Jersey, Isle of Wight, Orkneys, Isle of Man Lerwick, Shetland & The Hebrides.

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, BT, IM, TR21-25

Please Ask

Republic of Ireland

3-5 Working Days

£18.00


For All other areas, please ask.

DAMAGE THAT HAS OCCURRED IN TRANSIT MUST BE REPORTED BY EMAIL OR BY PHONE: 01752 717755 WITHIN 24 HOURS OF RECEIVING YOUR PARCEL

Failure to do so means we will be unable to refund your delivery costs which you will still be liable for. Signing for a parcel means that you are signing to say that the goods have been received in good order so please check all courier items immediately.

Delivery Information

We aim to dispatch all stock items as quickly as possible. Orders placed before our daily cut‑off will usually be sent the same day; orders placed later in the day will be dispatched the following working day.

For smaller items, we may use Royal Mail to keep postage costs low. Most of our parcels, however, are sent via a next‑day courier service to ensure a fast and reliable delivery. While we always do our best to meet expected timeframes, delivery times cannot be guaranteed due to circumstances beyond our control — such as vehicle breakdowns, seasonal delays, bank holidays or Christmas periods.

When your order is dispatched, you will receive an email with your tracking number. If you don’t see this in your inbox, please check your spam or junk folder.

If You Miss a Delivery

Our couriers will make every effort to deliver your parcel. If you receive a calling card, please follow the instructions to rearrange delivery at a convenient time. If the courier is unable to reach you after multiple attempts and no rearrangement has been made, the parcel may be returned to us. Please note that courier return charges are typically quite expensive.

We can resend your order once all return charges have been paid, along with a new postage fee.


Personalised Items


All personalised items include an estimated timescale within their product description. If you’re ever unsure, we’re always happy to advise.